What is the turnaround time on orders? 
The current turnaround time on orders is 1-2 weeks. We try very hard to stick to this timeframe, but at times (especially during the busy season) we may run a couple of days over this. We are always contactable via email and will send you an update on your order once it is complete. 

Can I pick up my order? 
Pick up is available for free from Cobram, VIC. 

Where do you post to? 
We post all over Australia. At this time we do not offer international shipping. 

Do you have a store I can visit? 
We are a home-based business, therefore we do not have a store. 

Can I change my order after I purchase?
Unfortunately orders cannot be changed after they are purchased. Please ensure you put your order through correctly when you Checkout on the website. 

Can I cancel my order if I change my mind? 
We do not offer change of mind cancellations. 

What happens if I receive a faulty product? 
If you receive a faulty item in your order please contact us right away for a replacement.